Hello,
This is FastCampus.
Thank you for using FastCampus.
Please note that our Customer Support Center will be closed on the following date due to the New Year’s Day holiday. During this time, phone support and 1:1 inquiry consultations will not be available.
[Closure Date]
Wednesday, January 1, 2025
[Support Resumption]
Thursday, January 2, 2025, at 10:00 AM (KST)
For payment or refund-related inquiries, please submit your request via
▶️ Customer Center
We will begin responding in sequential order starting from January 2, 2025, at 10:00 AM (KST).
Please note that responses may be delayed due to a high volume of inquiries.
[Important Notes]
Refunds and course cancellations are processed based on the inquiry registration date, in accordance with our refund policy.
▶ How to request a refund:
Please submit an inquiry following the inquiry form guidelines, including your student information (registered email address and contact number), course name, and reason for the refund.
(Once your request is successfully submitted, you will receive a confirmation email titled “[FastCampus] Inquiry Registration Completed.”)Course discounts are only applicable when payment is completed before the stated discount deadline.
(Discounts are applied based on payment completion, not course registration.)For time-limited promotions, benefits are only provided when payment is completed before the promotion period ends.
(For related inquiries, please contact us during the promotion period via [My Page] > [Customer Support].)
We sincerely thank all our customers for choosing FastCampus,
and we wish you a warm and joyful holiday season with your loved ones.
Thank you.
FastCampus