Translation Notice: This document was originally written in Korean and has been translated using an automatic translation program.
Hello, this is Fast Campus.
We thank all our customers for choosing Fast Campus. We would like to inform you that our customer service will be unavailable on the "22nd National Assembly Election Day," including both telephone connections and email consultations.
[Holiday Schedule] April 10, 2024 (Wednesday)
[Resumption of Consultation] April 11, 2024 (Thursday) at 10:00 AM
For inquiries regarding payment/refunds, please submit your requests through the Customer Center and we will respond sequentially after resuming operations on April 11 (Thursday). We appreciate your understanding as there might be some delay in responses due to the high volume of inquiries.
โป The date is based on Korean time.
[Important Notes]
Refund and course cancellation policies are based on the 'date of inquiry registration.' To apply for a refund, please fill out the inquiry form with the student's information (registered email address and contact number), course name, and reason for refund, and submit it. Once successfully submitted, you will receive a confirmation email titled "[Fast Campus] Inquiry Registration Completed," so please make sure to check it.
Discounts on course fees are applicable only upon 'payment completion' by the specified deadline. Please note that the deadline for payment completion, not the course application, is the criteria for eligibility.
For promotions conducted within a specific period, benefits will be provided only for payments completed before the 'end of the event period.' If you have any related inquiries, please leave them through the inquiry registration below.
Thank you.