Dear Valued Customers,
Thank you for choosing Fast Campus.
Please note that our Customer Support Center will be temporarily closed on Tuesday, June 3, 2025, due to the designation of a temporary public holiday for the 21st Presidential Election in Korea. During this time, our main phone line and 1:1 support will be unavailable.
- [Closure Schedule] Tuesday, June 3, 2025
- [Service Resumes] Wednesday, June 4, 2025, at 10:00 AM (KST)
If you have any inquiries regarding payments or refunds, please submit your request via โถ๏ธ [Customer Support] with the required details.
We will resume responses sequentially starting from June 4, 2025, at 10:00 AM (KST).ย Due to an expected high volume of inquiries, response times may be slightly delayed. We appreciate your patience and understanding.
[Important Notes]
1๏ธโฃ Refunds & Course Cancellations
- Refund policies will be applied based on the date of inquiry submission.
-
Refund Request Process:
- Submit your request through the inquiry form, including your registered email, contact number, course name, and reason for refund.
- Upon successful submission, you will receive a confirmation email with the subject "[Fast Campus] Your Inquiry Has Been Received." Please check your inbox for confirmation.
2๏ธโฃ Discount Eligibility
- Discounts are only applicable if payment is completed by the specified deadline.
- (Eligibility is based on the payment completion date, not the course registration date.)
3๏ธโฃ Limited-Time Promotions
- Promotional discounts will only be applied if payment is completed before the promotion period ends.
- If you have any questions regarding promotions, please submit an inquiry via [My Page] > [Customer Support] during the promotion period.
We appreciate your understanding and look forward to assisting you after the holiday.
Thank you.