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  2. ❓ FAQ
  3. 【 Registration/Account Verification 】

【 Registration/Account Verification 】

  • ▶I can't get a certified email
  • ▶Where can I change my email address?
  • ▶How can I find my ID?
  • ▶How can I withdraw from the service?
  • ▶How do I sign up?
  • ▶I purchased a course, but I can't see the lectures.
  • ▶How can I unsubscribe from promotional emails?
  • ▶Can I create multiple accounts?
  • ▶Do I need to verify my identity when signing up?
  • ▶I can't remember my password.
  • ▶I received an email stating that there is no account associated with the email I used for password recovery. What should I do?
  • ▶Where can I update my membership information?
  • ▶What happens to the ongoing courses when I withdraw my membership?
  • ▶When will personal information be deleted after withdrawal?
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